Wipro - Bangalore

Experience - 1 to 3

Key Skills - CAD Support, CAE Support, PLM Support, SolidWorks, Creo, AutoCAD, Ansys, Abaqus, Ansa, Cadenas, L1 Support, L2 Support, Flexera, OpenLM, License Server Management, License Optimization, SCCM, Application Packaging, Software Deployment, Power BI, License Utilization Reporting, Dashboard Creation, Team Leadership, Incident Management, Service Request Management, Migration Activities, Design Data Server Migration, Technical Troubleshooting, Vendor Coordination, IT Collaboration, Documentation Management, System Configuration Management, Support Process Documentation.,

Wipro - Pune

Experience - 0 to 2

Key Skills - User Support, Customer Service, Incident Management, Ticket Logging, Service Desk Operations, SLA & TAT Management, Troubleshooting Skills, Email & Chat Support, Call Handling, Technical Support, Software & Hardware Basics, ITIL Knowledge, Problem Resolution, Escalation Management, Communication Skills, Client Application Familiarity, Process Documentation, MIS Reporting, Resolution Log Management, Feedback Handling, Process Improvement, Tracking Tools Usage, Multitasking Ability, Time Management,

Amazon Development Centre (India) Pvt Ltd - Hyderabad

Experience - 1 to 4

Key Skills - data services, Operational excellence, Process documentation, Project management, Process improvement, Analytical, Machine learning, Workflow, Continuous improvement, Auditing,